How to recover data from corrupt hard drive
Question: What is the best way to use the file recovery software?
Answer: SoftAmbulance Uneraser is optimized for deleted file recovery and made as a fast and efficient tool with everything you may need. To restore your deleted data with SoftAmbulance Uneraser, you need to scan the drive, locate the files and folders and recover them to another drive. Uneraser can help you even in case of damaged file system or accidental drive format, but in this case if you want to get all your original file names and folder structure along with the files, you may need to try SoftAmbulance Partition Doctor, which can reconstruct the damaged partitions in most cases and bring you the files with original names and untouched folder structure just like before the crash. However, SoftAmbulance Uneraser is often much faster than Partition Doctor.
Question: What should I do to keep my data recoverable?
Answer: You should not write anything to the partitions you're trying to recover, as you may overwrite your lost files. If you will try to restore anything to the same partition using Uneraser, you will see a warning message.
Question: Is it possible to damage my lost files during recovery?
Answer: Our software does not perform any write operations to the source drive during scan, so you can be sure it will not damage your lost data. The only possible situation when you may have problems is when your drive does not operate correctly and changes the information even on read requests. And you should not try to recover your files to the same partition, Uneraser will want you if you will try.
Question: Is there any other hints that could help me in recovery?
Answer: Interface adapters may distort some access commands in case when wrong results are received, so please use direct connection to the motherboard instead of USB or Ethernet adapters when possible: remove the drives from the racks and connect them directly to the PC motherboard. If there are any third party controllers on the motherboard, use the internal one in chipset south bridge.
Question: What's the best way to recover my lost emails?
Answer: You can scan your drive and search for email database files, then you will need to recover the found files and open with the email manager you're using. But it's often better to recover the emails using our Email Recovery products, they will let you restore all recoverable messages with attachments even from heavily damaged drives and export them as single messages or recover right into your existing email databases.
Question: How can I recover my pictures and videos with the best results?
Answer: While SoftAmbulance Uneraser is fast and universal solution, Photo Undelete is often faster and better for pictures and videos. You can download free trial version of Photo Undelete to compare it with Uneraser by speed and recovery results, as with previews you can check the recovery quality in both products.