Succcessful Live Mail Recovery
- How to recover lost data in Outlook Express or Vista Mail?
- How to protect my drive from loss during data recovery?
- How can I be sure I will not damage my lost messages with your software?
- My drive is connected by USB adapter, is it a problem?
scan modes overview
- What is the difference between SoftAmbulance email recovery products?
- What's the difference between Repair damaged database mode and Recover email after a disk crash?
- How can I increase the speed of scanning?
- What's the difference between Fast Scan and Full Scan modes? Which to use in my case?
Common drive problems
- My drive is not available to scan in your software.
- I want to scan my local partitions but it's not available in your software, but I can see the physical drive.
- After scan is completed, I can't find some messages. How can I recover them?
- Is it possible to recover emails stored on RAID drive?
SoftAmbulance Outlook Express recovery general issues
- freezes during scan.
- How can I set up custom swap file size?
- I can't open the recovered attachments — it says it's incorrect, the recovered files are damaged.
How to test Outlook Express recovery before to pay
- When I want to recover anything to test the software, it asks me for license key.
- I've complete the scan, found and previewed my messages. Will I need to repeat the scan when I purchase the full version?
- What if I can see the message metadata (topic, date, from and to fields), but no preview for message and/or attachment?
- The preview for my message or attachment is not how it should look like, it contains strange letters and numbers.
- My file format is not supported by your preview viewer.
- Is there a money-back for the software offered?
- Can I have free one-time-use trial license for the test purposes?
- I'm afraid my files will not be recovered correctly even when I've seen the correct and full preview.
- The previews are not available, how can I obtain the guarantee for successful recovery?
SoftAmbulance Outlook Express recovery support service questions
- How often do you answer customer messages?
- What is Priority Support service?
- Sounds good, I want to order Priority Support.
- What is your phone number?
- How can I help you resolve my problems with the product as fast as possible.
- How can I make a screenshot?